We Would Love to Hear from You
Whether you want a motor insurance quote, have a question about our premium finance product, need help with a claim, or just want to speak to someone before you decide — we are here. A real human being will respond to your message, not an automated reply.
Office Contact Details
Registered Office
Digifinlab Technologies Private Limited
NSB Road, Near Tarbangla Bus Stand, Raniganj, Paschim Barddhaman, West Bengal - 713347
CIN: U62099WR2026PTC292829
Business Hours
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 2:00 PM
- Sunday & Public Holidays: Closed
- WhatsApp claim intimation available 24 x 7
Grievance Redressal
We take complaints seriously. If you are not satisfied with our service or have a dispute, please contact our grievance desk.
Contact: True Promise Grievance Desk
Email: truepromise.in@gmail.com
Phone: +91 99331 55514
Address: NSB Road, Near Tarbangla Bus Stand, Raniganj, Paschim Barddhaman, West Bengal - 713347
We commit to acknowledging your complaint within 24 hours and resolving it within 14 working days. If you are not satisfied with our resolution, you may escalate to the Insurance Ombudsman or IRDAI's IGMS portal at igms.irda.gov.in.
Send Us a Message
We typically respond within 2 business hours during working days.