Privacy Policy

This policy applies to website enquiries, insurance assistance, premium finance assistance, claims support, and partner coordination handled by Digifinlab Technologies Private Limited under the True Promise brand.

Information We Collect

We may collect your name, mobile number, email address, vehicle details, enquiry type, policy preferences, KYC information, claim documents, and communications shared with our team.

How We Use Information

We use information to respond to enquiries, compare insurance options, coordinate with insurers and lending partners, support claim processing, meet legal obligations, prevent fraud, and improve our services.

Sharing With Partners

Information may be shared with insurers, registered NBFC partners, payment service providers, KYC vendors, claims surveyors, garages, and compliance advisors only where needed for the service requested by you.

Your Choices

You can request correction, deletion, or access to your personal information by writing to truepromise.in@gmail.com. Some records may need to be retained for legal, regulatory, fraud-prevention, or accounting purposes.